DEFENDER Direct call center brings 100 jobs to Newport

DEFENDER Direct, an Indianapolis-based dealer for ADT security services and Dish Network is opening a call center in Newport that will bring 100 jobs to the Northern Kentucky city.

The center will be in a 14,000 sq. ft. space in the Newport Shopping Center on Monmouth St.

"We considered other markets in the Midwest for our newest call center, but we were particularly impressed with the workforce in Northern Kentucky. The support and cooperation we received from the City of Newport, Northern Kentucky Tri-ED and the Kentucky Cabinet for Economic Development played a large part in our decision. We are excited to expand our business in Northern Kentucky and work with these organizations," said DEFENDER Chief Operations Officer, John Corliss.

The company was one of first to receive new Kentucky Business Investment tax incentives for locating jobs to Kentucky. DEFENDER is eligible for up to $750,000 in incentives.

"The Newport community appreciates DEFENDER Direct's confidence in Northern Kentucky's workforce and the services our city offers the business community," said Jerry Peluso, Mayor of Newport. "The Newport Shopping Center provides a convenient location with easy accessibility, including public transportation systems, and is a perfect fit for Newport's urban core."

The Newport call center will be the company's fourth and the region's second. Cincinnati is home to another center.

Writer: Feoshia Henderson
Source: Strata-G Communications
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