Every day there seem to be tens of tiny attacks on your time, from work and family to volunteer obligations. So anything that can make communication quicker and more efficient - especially when it comes to work - has got to be a plus, right?
That’s one reason why the Northern Kentucky Chamber has started using live chat technology via their Web site . Anyone with questions for the chamber staff can now hop online and get the answer. The Northern Kentucky Chamber is one of the country’s first to use this growing technology.
“As a progressive Chamber of Commerce, we are excited to be on the forefront of technological advances by incorporating “Live Chat” into our website,” said Sandra Guile, Chamber Media Relations and Communications Manager. “This service provides instantaneous communication, offering our visitors personal engagement in a quick and easy medium like the Web.”
To use the feature, just go to the Chamber site and look for the “Click Here for LIVE Chat” button. Once selected, a pop up box will appear allowing you to fill in your name and a question - then someone from the chamber will be there to answer. Enter your email in the chat pop up box and a transcript of the chat will be automatically emailed to you for later reference.
“Live Chat services will revolutionize what businesses come to expect and demand from organizations that support their growth and success,” said Steve Stevens, president, of the Northern Kentucky Chamber. “This is just one way that we continue to fulfill our mission of 'Leading Businesses. Leading Communities'. Providing human interaction on our website gives our Chamber a distinct advantage in servicing the tri-state business community.”
Writer: Feoshia Henderson
Source: Sandra Guile, Manager, Northern Kentucky Chamber Media Relations and Communications
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